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Terms and Conditions
CIGAR PARLOR / CUSTOMER CARE
Terms and Conditions
The terms that apply when you browse Cigar Parlor or place an order.
Please read this information carefully and contact us if you have questions.
Business details and scope
These terms concern use of cigarsparlor.com and purchases from Cigars Parlor, located in California, United States. Email: info@cigarsparlor.com.
Age restrictions and lawful use
Cigars are age-restricted products. You must meet the legal age requirements applicable to your location and any delivery destination. Orders may be subject to age or identity verification where required. Do not use this site to purchase or import products where prohibited.
Products and availability
Descriptions, images, specifications and availability are provided to help you choose. Packaging or presentation can change, and stock is subject to confirmation. Contact us before ordering if a particular detail is essential.
Prices, taxes and payment
Prices and available payment methods are displayed on the site or at checkout. Review the full order total before submitting.
Placing an order
Review your items, address and total before submitting an order. An order acknowledgement confirms receipt of your request;. We may contact you if more information is needed.
Shipping, delivery and customs
Delivery options depend on destination and applicable restrictions. Check the shipping information shown during checkout and the Shipping & Delivery page. International orders can be subject to customs checks, import restrictions, duties or taxes.
Returns, refunds and cancellations
Request a return within five days of receiving your order. Cigars must be unopened, subject to applicable consumer rights. Cigars Parlor pays return shipping; contact info@cigarsparlor.com before sending an item. See our Refund and Returns Policy for details.
Accounts and acceptable use
Keep account credentials confidential and provide accurate details. Do not interfere with site operation, misuse another person's account, or use the site for unlawful activity. Contact us if you suspect unauthorized account access.
Content and intellectual property
Site text, images, branding and other materials may be protected by intellectual property rights. Do not reproduce or use them without permission except where allowed by law.
Disputes and legal rights
Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. Contact us first with your order number and a description of the issue.
Contact and updates
Questions about these terms: info@cigarsparlor.com.